Hotel Pick-up Policy
FREE HOTEL PICK-UP
To make your experience even more special and free of stress, we offer convenient pick-up directly from your hotel, ensuring you can start your tour without any hassle
Premium & Gold Tours
Enjoy the comfort of free hotel pick-up with our Premium and Gold Tours - designed for travelers who want a more personalized and convenient experience from the very beginning.
Classic Tours
Please note that Classic Tours do not include free hotel pick-up. However, if you'd still like the convenience, you can request pick-up for €50. We're happy to accommodate you where possible, with the same friendly service and care.
Vienna Dinner Tours
Hotel pick-up is not available for Vienna Dinner Tours. These tours begin at our partner restaurant, where a wonderful evening of fine dining and culture awaits.
Night Tours
Night Tours have a designated starting point at Albertinaplatz, right in front of the Tourist Information Center. It's a central, easy-to- find location — perfect for an enchanting evening in the city.
Important Information About Pick-Up Services
We're here to make your journey as smooth, stress-free, and enjoyable as possible. Please take a moment to review the details below so you know exactly what to expect when it comes to hotel pick-up services:
What If My Hotel Isn't Listed?
No problem at all — we're here to help! Even if your hotel is not on our official pick-up list, you can still request a pick-up service from your location. We'll do our best to make it happen!
The pick-up fee is €50, and includes the same high standards of comfort and reliability.
Please note: If your hotel is located outside our regular pick-up zone, your request will need to be manually approved by our customer service team to ensure the timing works with our schedule
FREE HOTEL PICK-UP LIST
Grand Hotel Wien
A historic luxury hotel located on Kärntnerring, offering five restaurants, a spa, and elegant rooms. It's close to the Vienna State Opera.
Hotel Sacher Wien
An iconic luxury hotel located opposite the Vienna State Opera, famous for its traditional elegance and the famous Sacher Torte.
Hotel Imperial
A former palace offering luxury accommodations with a classic atmosphere, located near the Vienna State Opera and Hofburg Palace.
Steigenberger Hotel Herrenhof
A blend of modern and classic design, this hotel on Herrengasse is close to Rathaus and the Burgtheater.
Radisson Blu Style Hotel
Located on Herrengasse, this stylish hotel offers modern rooms and is within walking distance to Hofburg Palace and the Graben.
The Levante Parliament
This contemporary hotel on Auerspergstraße is just a short distance from the MuseumsQuartier and Rathaus.
Hotel Bristol
Vienna
An elegant hotel located near the Vienna State Opera, close to Kärntnertor Theater and the Albertina Museum.
The Amauris Vienna
A luxury boutique hotel located between the Vienna State Opera and Musikverein, offering chic rooms and excellent service.
Hotel Am Ring Wien
A charming hotel on Schubertring, combining Viennese classic charm with modern amenities, close to landmarks like the Kunsthistorisches Museum.
Motel One Wien-Staatsope
A stylish budget hotel near the Vienna State Opera, offering modern design and a convenient location.
DO & CO Hotel Vienna
Located near St. Stephen's Cathedral, this luxury design hotel offers stunning city views, a rooftop restaurant, and sleek accommodations.
Hotel
Capricorno
A contemporary hotel located near Schwedenplatz, offering easy access to public transport and Vienna's main attractions.
Hotel Topazz
A modern boutique hotel on Judenplatz, near St. Stephen's Cathedral, offering a blend of comfort and design.
NH Collection Wien Zentrum
Located near the Graben and Stephansplatz, this hotel offers modern rooms and a central location for exploring the city.
K+K Hotel Maria Theresia
Situated near the MuseumsQuartier, this hotel offers modern rooms and is close to the Kunsthistorisches Museum and the Natural History Museum.
Motel One Wien-Rathaus
A trendy and budget-friendly hotel near Rathaus (City Hall), providing stylish rooms and great access to Vienna's landmarks.
Das Opernring Hotel
Located just a few steps from the Vienna State Opera, offering comfortable rooms in the heart of the city.
Pension Suzanne
A small, family-run hotel near St. Stephen's Cathedral, offering budget-friendly and cozy accommodations.
Der Wilhelmshof
Located near the Praterstern area, this hotel offers modern, comfortable rooms with easy access to the city center via public transport.
We're Always Happy to Help
Have questions? Need help with your pick-up or booking? Our friendly customer service team is here for you every day from 9:00 AM to 10:00 PM. Whether it's big or small, we're just a message or call away — and always happy to assist you with warmth, care, and a smile.
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